Where do we ship from?
All orders will be shipped from Bend, Oregon USA.
Do you ship outside of the USA?
Yes! We can now offer shipping to countries outside of the US as long as our products are legal for importation to your country.
Are Mimosa hostilis and Kratom legal in the United states?
Yes! Mostly.. Mimosa hostilis is legal in all U.S. states. However, kratom is facing opposition by the DEA and is currently illegal in Alabama, Arkansas, Indiana, Tennessee, Vermont, and Wisconsin. Please visit americankratom.org if you would like to join the fight in keeping natural plants legal!
Why am I sent to another site to buy MHRB with a debit/credit card?
Because of the nature of our business many cc processors refuse to do business with us. In order to get around the heavy-handed bureaucracy it is necessary for us to side-step a little bit. Please rest assured that your payment is still SSL secured and our 30 day satisfaction guarantee is always in place for all forms of payment checkout.
Do we accept returns?
Yes. If you are unhappy with your order for any reason you can return it to us within 30 days for a full refund.
Do we ship on Saturday?
Orders before 1pm PCT will often be shipped out the same day. All Saturday orders after 1pm will be shipped on the following Monday.
Do we offer express service?
All shipped orders are sent via 1-3 day Priority mail (domestic), UPS varied services (International) or 20-60 minute delivery (Bend, OR)
Do we offer free samples?
Sorry, at the moment we are not able to offer free samples. Please check back soon.
The product I have received does not look like the pictures on your website. Is this a mistake?
Please be assured that our warehouse labels all blends correctly. The pictures on our website are examples only and might not reflect the exact same color as the product you receive.
Do we resell returned items for a cheaper price?
No. Unsealed return-items won’t be sold again due to our quality-regulations.
Do we have a physical store or a pickup location?
Sorry No. However, we do offer free shipping on orders over $30 and free deliver in Bend Oregon!
Do we ship in discrete packaging?
Yes. The return labeling name will be ‘TLK’ and your order will be discretely packaged. All of your information will be kept completely private.
Do we offer a discount on higher quantity orders?
Discounts will be applied automatically in your cart, if available. Feel free to contact us directly for larger wholesale prices.